A woman who was hoping for a “curly blow dry” from a salon has explained how she had to go home and re-style it herself ahead of an event.
Sarah posted on Google Reviews about the nightmare salon experience which saw her hair left in disarray after visiting Alexander Hair and Beauty in Anlaby, Hull.
She explained that she was heading off on a hen do and asked for curls to be added to her hair.
But, she was devastated when the end result came out looking “a mess”.
The salon, which was sold by award-winning stylist Alexander Turnbull last year, blamed “lack of communication” for the woman’s dissatisfaction, reports HullLive.
Posting on the hair salon’s review section on Google, Sarah said: “Went for a curly blow dry and this is the result. I used to come here all the time when Alex was around.
“I had to restyle it myself because it was that much of a mess, which that itself was difficult because she put on too much hair spray making it stiff and straw.
“It blows my mind how they both said it looks nice and left me to leave the salon knowing that I was going out for a hen do. It’s upsetting.
“I definitely won’t be coming here again as a last minute decision when going out.”
A spokesman for the salon said: “I saw the review, she was a client who came in two weeks ago for a blow dry and I think she mis-communicated to the stylist.
“Her stylist did normal curls but she didn’t like it. I am not sure what went wrong, I think it was just a lack of communication.”
The salon says their styling and technical team “are some of the very best in Yorkshire”.